What we do for charities, education and NGOs

Working with Scroll can help you harness the power of data and evidence to transform the way you communicate with your customers.

Scroll specialises in content design. We’ve been a trusted supplier to the public sector since 2004 and we have long-running relationships with charities, universities and non-governmental organisations (NGOs).

Our focus on content design means we’re unflinching advocates for the user. This makes us a good fit for organisations that serve specific groups in our society.

We add value by:

scaling teams up and down quickly – you get the right skills at the right time as your project develops
working collaboratively so that we draw on your in-house expertise
upskilling your teams in content design as we go – we believe in knowledge transfer, not ‘deliver and run’
setting up the tools and processes needed to run ‘business as usual’ effectively and economically

What our content design specialists bring

Our content designers anticipate the information users require and present it accurately, concisely, in the right place, and with the right tone. They are expert at researching and writing content that meets user needs.

Every project is different, with its own demands and subtleties, but our content designers are highly adaptable.

They’re skilled in working independently, or alongside other disciplines including user research, UX (user experience), data science, stakeholder management, business analysis and QA (quality assurance). This means they’re able to slot into an existing multidisciplinary team with ease and deploy their skillset without delay.

So whether it’s the micro-copy on a button, a monthly newsletter or an entire website, you’re in safe hands.

Supplying the right services for your project

We’ll match individual content experts or entire teams to your requirements, with skilled people at all levels from associate content designer through to lead content designer.

We’re often asked to provide the following services: