This is the second in a series of 7 blogs about Scroll’s new content design training modules. It covers high-level insights from 3 of the modules – content design basics, the role of user research, accessibility – and why they are closely connected.

Scroll has developed a range of modular content design training. We will tailor the training to your content teams, so you get a bespoke toolkit of techniques for creating effective content and managing content efficiently.

Most of the time, good content design means not saying ‘please’. It’s a superfluous word that gets in the way of the main message. So why is it so hard to stop?

It’s easy to get in a tangle writing guidance for GOV.UK. Usually, it’s because too many people want too many different things from one piece of content. As a content designer, you need to know how to manage this.

How do you get started in content design? How do you go about getting your first content design job, and what’s it like to start work as a new content designer? This Scroll content designer talks about getting his first content design role, and has some sound advice for new and aspiring content designers.

Agile ways of working can be a bit baffling if you’re not used to them - and this is especially true of user research. As a user researcher on a multidisciplinary team, you need to be able to explain what you’re doing in a way that makes sense to everyone, so you can bring everyone along with you.